Business English

CRICOS course code: 062829G
Why Business English?English is widely accepted as the international language of business. Our Business English course prepares students to negotiate a diverse business world using English in the global context. It gives you the language you need to work in an international company or to conduct business with native and non-native English speakers. Your teacher will use a multi-media approach based textbooks, magazines, TV, video, radio, CDs, the internet and DVDs. This topic-based course emphasises a wide range of communication skills, including writing emails in English as well developing an understanding of body language and cultural issues. Assessment tasks will include such techniques as video taping students speaking. The Business English program is a 12-week course with four 3-week modules.
This course is for students with intermediate to advanced English skill levels.

Time: 8.45am – 2.45pm
Hours per week: 20 hours, Monday to Friday
Class size:Maximum 15 students per class. Average class size 13 – 14 students
Intake:
CourseModule 1Module 2Module 3Module 4
2008.17 April 0828 April 0819 May 0810 June 08
2008.27 July 0828 July 0818 August 088 September 08
2008.37 October 0827 October 0817 November 088 December 08
2009.112 January 092 February 0923 February 0916 March 09
Course Prerequisite:Strong-intermediate to upper-intermediater - an equivalent to IELTS 5.0

Structure of the Course:

Module 1
Business Communications
Module 2
International Business & Finance
  • Dealing with Customers – Internal & External
  • Writing & Reading simple Business Documents
  • Telephoning
  • Electronic Media
  • Sending & Receiving Faxes
  • Chairing & participating in Meetings & Discussions
  • Exchanging Information
  • General Office Procedures & Conduct
  • Writing a Curriculum Vitae
  • Job-seeking skills
  • Non-Verbal Communication
  • Review & Evaluation
  • Making Reservations & Travel Arrangements
  • Exchange Rates
  • Customs & Immigration
  • Gift-giving & Thanking
  • Import & Export
  • Shipping & Delivery Documentation
  • Ordering Supplies
  • Invoices
  • Global Economy & Multinationals
  • Stock & Financial Markets
  • Accounting & Financing – local & international
  • Review & Evaluation
Module 3
Legality & Business Ethics
Module 4
Sales and Marketing
  • Contractual Arrangements & Language
  • Insurance & Liability
  • Consumer Affairs & Fair Trading
  • Complaining & Handling Complaints
  • Legal Practice & Correspondence
  • Trade Practices
  • Anti-Discrimination & Affirmative Action Issues
  • Business Ethics
  • International Law
  • Domestic Law
  • Corporate Law
  • Review & Evaluation
  • Business Etiquette
  • Dealing with Customers
  • Sales Activities & Procedures
  • Key Aspects of Marketing
  • Advertising & Promotions
  • Supply & Demand Cycles
  • Costing & Price Management
  • Dealing with Agents & Mediators
  • Negotiating Skills
  • Franchising
  • Clinching a Deal
  • Review & Evaluation

For more detailed information about our Business English course please follow the link:
Business English Course Outline