Refund Policies

Please read our refund policies here and on the enrolment form. This is important in the event you should cancel your studies for any reason.

• Note: All cancellations must be made in writing and notice is not effective until received by Ability Education.
• Fees and conditions are subject to change without prior notice.
• If Ability Education cancels a course at any time, any refunds due to the student will be in accordance with the ESOS Act 2000.
• Tuition fees are not transferable to other institutions or students.
• All refunds are made in Australian dollars and processing will take no more than four weeks (two weeks in case of a course cancellation by Ability Education).
• Bank charges are deducted from refunds made by electronic transfer or bank draft.
• Where a student came to ABILITY Education directly, refunds will be paid directly to the student.
• Where a student came to ABILITY Education through an agent, refunds will be via that agent.
• The return of any agent’s commission is wholly dependent on the agreement entered into between the student and the agent.
• In cases where a student wishes to discontinue his/her course, the balance of fees is not refundable.
• ABILITY Education reserves the right to terminate the studies of a student who does not adhere to the discipline code of the college. In such cases no refund will be given.
  
• Student visa holders may only take holidays in accordance with their visa conditions.
• All students, no matter their visa type can not take holidays before 12 weeks of their course.
• ABILITY Education reserves the right to terminate the studies of a student who does not adhere to the discipline code of the college. In such cases no refund will be given.
• Students agree to the use of their name and/or image for possible use in education-related marketing and promotional materials.
• The student agrees to take care of their own belongings at all times and will not hold ABILITY Education responsible for any loss, accident or mishap.
• The student will not hold ABILITY Education or its staff and teachers responsible for any accident, injury, mishap or loss that occurs on any excursion, field trip or extra-curricular activity.
• The student agrees to follow all lawful and reasonable instructions given by ABILITY Education, its staff or teachers, while on ABILITY Education premises or participating in excursions, field trips or extra-curricular activities.
• The student will not participate in any field trip, excursion or extra-curricular activity unless they have adequate insurance coverage, such as that which may be arranged by ABILITY Education on request through ahm Overseas Student Health Cover.
• Although you have agreed to these conditions, you have the right to take action under Australia’s consumer protection laws in the event of any dispute with the college. You also have the right to take further legal action if you are not satisfied.
  

Accommodation and associated fees refund policies